I like DoorDash and have used them for a few years, across many cities (I travel often, I’m not sure what their analysis makes of the various places I’ve ordered from).
What’s amusing is that my home in Las Vegas is one of many where the routing algorithm used for their drivers takes them to the wrong place every single time. I’ve updated my delivery directions to include the cross streets that bracket my condo, but it never helps.
A driver finally showed me why … and it’s a classic example of either bad analysis or bad design in the UX.
Continue reading