I spent many years teaching for Learning Tree International, New Horizons, and privately. That has given me a very formal perspective on presenting complex material that isn’t yet understood to people who are much smarter than I am.
I’ve also created an enormous number of models and diagrams over the years to present to clients. And I’ve been in the meetings when others present their diagram sets as well.
Having made the mistakes, watched the mistakes, and sometimes even avoided the mistakes, there’s a very basic trap that I want to spare all my fellow modelers and diagram authors — and it’s one I see still at all levels of organizations.
The trap is this: showing the big picture first.
I understand that you should “tell them what you’re going to say, say it, and tell them what you said.” Perhaps. But if you show a complex diagram (more than two or three boxes) that you expect to explain in detail, it’s only going to go downhill from there.
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